As a business, it can be hard to keep up with the competition. There are always new businesses popping up, and it can be difficult to stay ahead of the curve. This is where WhatsApp comes in.
Think about it – WhatsApp is one of the most popular messaging apps in the world. It has over 2 billion users worldwide, and it’s only growing. That’s an audience you can’t afford to ignore if you want to reach more customers through social media marketing.
WhatsApp can be a powerful marketing tool if used correctly. And that’s where SocialEpoch comes in. SocialEpoch is a WhatsApp CRM (customer relationship management) tool that helps businesses automate their WhatsApp marketing.
Read on to learn more about SocialEpoch and how it can help you boom your business.
What is SocialEpoch?
SocialEpoch is a WhatsApp CRM tool that helps businesses automate their WhatsApp marketing. It’s designed to help businesses save time and resources with features like creating customer profiles, sending quick replies, communicating with customers in multiple languages, and more.
In other words, it’s a tool that helps businesses make the most out of WhatsApp marketing.
With more than 300 team members working behind the scenes, it’s no wonder that SocialEpoch is one of the most popular WhatsApp marketing tools on the market.
SocialEpoch Features
Now that you know a little more about SocialEpoch, let’s take a closer look at some of its features.
1. Quickly Reply To Messages
When it comes to marketing, speed is key. And that’s why one of the most important features of SocialEpoch is its quick reply function. With SocialEpoch, you can quickly and easily reply to messages from customers. This saves you time and makes it easy to keep in touch with your customers.
You can also set up automatic replies so that customers know you’re busy or on vacation. This takes the hassle out of customer communication and ensures that your customers always have a response from you.
Replying to 500 messages manually would take hours, but with SocialEpoch, it can be done in minutes.
2. Multilingual Support
One of the best things about SocialEpoch is its multilingual support. With SocialEpoch, businesses can communicate with customers in multiple languages. This is a huge advantage, especially for businesses that operate in multiple countries.
Most businesses only communicate with their customers in one language. But with SocialEpoch, businesses can reach out to their customers in multiple languages. This is a great way to expand your customer base and reach more people.
By using SocialEpoch, businesses can quickly and easily reply to messages from customers in multiple languages. This saves you time and makes it easy to keep in touch with your customers.
3. Assign Tasks To Clients and Team Members
Another great feature of SocialEpoch is its task management system. With this system, businesses can assign tasks to clients and team members. This is a great way to keep track of who is responsible for what and to ensure that tasks are completed in a timely manner.
After all, every client and team member is different. And with SocialEpoch, businesses can keep track of all their tasks in one place. This makes it easy to stay organized and on top of your marketing.
4. Multi-Accounts Login
WhatsApp’s phone and desktop apps only allow you to be logged in on one device at a time. This can be a pain if you have multiple devices.
But with SocialEpoch, businesses can easily login to multiple WhatsApp accounts at the same time. This is a great way to save time and stay connected with your customers.
With support for up to 5 devices, SocialEpoch makes it easy for businesses to login to multiple WhatsApp accounts. This saves you time and makes it easy to keep track of your customers.
5. Create User Preferences
Whether you want to wish a client a happy birthday or send them a coupon code, SocialEpoch makes it easy. With its user preference feature, businesses can easily create and manage their customer preferences.
This is a great way to keep track of your customers and to ensure that you’re always sending them the information they want. By using SocialEpoch, businesses can label clients and save time by differentiating between leads, customers, and VIPs.
6. Data Synchronization
Chat records, contact lists, and group information can all be easily exported from SocialEpoch. This is a great way to keep track of your customer data and to ensure that it’s always up-to-date.
By using a WhatsApp marketing tool like SocialEpoch, businesses can easily export their customer data. This data can then be used to create targeted marketing campaigns or even just to keep track of customer activity.
7. WhatsApp Marketing Toolkits
SocialEpoch also offers a number of marketing toolkits. These toolkits are designed to help businesses with their WhatsApp marketing.
From templates to automated messages, these toolkits can help businesses save time and money on their WhatsApp marketing. Create a professional website, customize your e-business card, or use one of the many other marketing toolkits available.
8. Customer Support
Finally, businesses can rely on SocialEpoch for customer support. If you ever have any questions or need help, simply contact SocialEpoch’s customer support team.
This team is available 24/7 and will be happy to assist you with any questions you may have. Whether you need help setting up your account or have a question about a feature, SocialEpoch’s customer support team is always there to help.
How To Take Your Business To The Next Level With SocialEpoch
Now that you know all about SocialEpoch, it’s time to take your business to the next level. With this powerful WhatsApp marketing tool, businesses can easily reach out to their customers and expand their customer base.
Here’s a step-by-step guide on how you can use SocialEpoch to take your business to the next level:
1. Sign up for a free trial of SocialEpoch.
2. Download the SocialEpoch app.
3. Connect your WhatsApp account. If you want to add more than 1 account, click on the + icon on the sidebar.
4. Start creating user profiles, translating messages, and managing your WhatsApp marketing.
5. Use the toolkits to automate your marketing or create professional-looking campaigns.
Final Thoughts
Having a customer relationship management system is essential for any business that wants to scale. But with so many options on the market, it can be hard to know which one to choose.
This is where SocialEpoch comes in. With its powerful features and easy-to-use interface, businesses can easily take their customer relations to the next level.
