SocialEpoch Terms
1. Definitions
“Administrator Accounts” as defined in section 9.
“Administrative User” means an individual who is an employee or contractor of Customer and that Customer wishes to have access to and use of the SocialEpoch Platform.
“Business” means either the Customer or Customer’s Client, as the case may be.
“Integrated Product” means any of the following: (i) Customer Application, (ii) Custom-Integrated Business Applications, and (iii) Pre-Integrated Third Party Business Applications.
“Chat Participant” means an individual who communicates with a Business (a “User”) or on behalf of a Business (an “Agent”) through the SocialEpoch Platform.
“Conversation” means an exchange of any number of sent or received SocialEpoch Messages between an individual Integrated Product and a Chat Participant in a month.
“Customer Account” as defined in section 9.
“Customer’s Client” means any clients of the Customer.
“Customer Data” means any data, information, content, records, and files that Customer (or any of its Administrative Users, Customer’s Clients or Chat Participants) loads, receive through, transmits to or enters into the SocialEpoch Platform, and any data, information, content, records and files that the SocialEpoch Platform obtains from Customer’s servers or systems or from third parties on Customer’s behalf, including any and all intellectual property rights in any of the foregoing.
“Modifications” means modifications, improvements, customizations, updates, enhancements, aggregations, compilations, derivative works, translations, adaptations, and results from processing (including analyses, reports, databases, datasets, recommendations, and visual representations) in any form or medium, and “Modify” has a corresponding meaning.
“Personal Data” means any information relating to an identified or identifiable natural person any information relating to an identified or identifiable natural person (“Data Subject”)
“Message” means any communication sent or received between a Chat Participant and an Integrated Product using any component of the SocialEpoch Solution.
“SocialEpoch Website” means any websites used by SocialEpoch to provide the SocialEpoch Services, including the website located at www.wascrm.com.
2. SocialEpoch Platform
Provisioning of the SocialEpoch Platform. Subject to Customer’s compliance with the terms and conditions of this Agreement, SocialEpoch will make the SocialEpoch Platform available to Customer on the terms and conditions set out in this Agreement, provided that:
(i) Customer has read and accepted and is in compliance with its obligations under the applicable terms of use related to all applicable Third Party Messaging Platforms, Pre-Integrated Third Party Business Applications, and Custom-Integrated Business Applications
(ii) has taken all steps as necessary to enable interoperability between the SocialEpoch Platform and all applicable Third Party Messaging Platforms, Pre-Integrated Third Party Business Applications, and Custom-Integrated Business Applications, including acquiring the necessary approvals and API keys, whether directly or via Customer’s Clients, to access these messaging channels as a business.
3. EULA for Customer Application; Requirements for Customer Application
End-User License Agreement for Customer Applications. Customer may permit Chat Participants to use Customer Applications to communicate with Customer through the SocialEpoch Platform. Customer will enter into an end-user license agreement (“EULA”) with such Chat Participants as a condition of such Chat Participant’s use of any Customer Applications. Customer will ensure that the EULA contains terms that are no less protective of WhatsHash as the terms of this Agreement.
Data Retention.
SocialEpoch will retain the history of every Conversation accessible for retrieval by Customer for a minimum of thirty (30) days.
4. Contact us
CONTACT WASCRM IF:
A. Do you have any questions or comments regarding this privacy policy.
B. You want to access, update, and / or correct errors in your personal data.
C. Otherwise, you may have questions or complaints about our service provider or the way we treat your personal data.
You can contact the customer service micro-signal below.
